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As you all know Web 2.0 has recently morphed towards radical transparency as a concept, under this rule companies are encouraged to lay bare their process for all to see and it starts with their web sites. I suspect the record industry will never embrace such openess as there’s nothing in it for them and that attitude will once again be their loss. The music industry is wracked with issues and it is finally dying - Warners announced yesterday that they will ‘restructure’ and lay off 400 workers. What does restructure mean exactly? Deconstruction would be a better term and a welcome process. Meanwhile even companies like eMusic need to understand that “feels free” is the best way to get music to customers. Perhaps the buffet-style all you can eat menu is why eMusic is pulling in more sales on average than iTunes?
Dave Allen, Pampelmoose.
Sent via mobile (so please excuse the brevity and any typos)